Orders and payment
What payment methods do you accept?
Visa and Mastercard debit and credit cards, Google Pay and PayPal. Card payments are handled by Stripe and PayPal, so your card details never touch our site.
Are prices in GBP?
Yes. All prices are in GBP (£). TCG Tavern isn't VAT registered, so there's no VAT added at checkout.
Can I cancel or change my order?
If you need to cancel or amend your order, please contact us as soon as possible at Admin@tcgtavern.shop. Once an order has been dispatched we are unable to make changes.
Will I receive an order confirmation?
Yes, a confirmation email is sent automatically after every order. Check your spam folder if you don't see it within a few minutes.
Shipping and delivery
How long does delivery take?
Most orders are dispatched within 1–2 business days. Standard UK delivery typically takes 2–4 business days. Please see our Shipping & Returns page for full details.
Do you ship internationally?
Currently we ship within the UK only. We hope to offer international shipping in the future, so follow us on social media for updates.
How will my cards be packaged?
Singles are sleeved and placed in a top-loader or card saver, then packed securely in a rigid envelope or box depending on the order size. We take packaging seriously.
Can I track my order?
Yes. Every order goes out Royal Mail Tracked 48 or Tracked 24, and the tracking number is emailed to you when it ships.
Card condition
How do you grade card condition?
We use standard TCG grading: Near Mint (NM), Lightly Played (LP), Moderately Played (MP), and Heavily Played (HP). Each listing clearly states the condition. If you have any questions about a specific card before purchasing, please get in touch.
Do you sell graded cards?
Yes, mostly ACE and sometimes PSA. Graded slabs are listed individually with the grading company and grade in the title.
Returns
What is your returns policy?
Full details are on our Shipping & Returns page. In short: you have 14 days from delivery to change your mind, and if anything arrives damaged or not as described we cover the return and put it right.
Selling to us
Do you buy cards?
Yes! We buy English and Japanese singles, sealed product and full collections. Head to our Sell to Us page to get a quote.
How quickly will I get a quote?
We aim to respond to all sell enquiries within 24 hours (Monday–Friday). Larger collections may take a little longer to assess.